Norwich Union
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FSA Regulation

Preparing for an FSA visit

How do you rate yourself?

Take a look at the statements below, if you do not agree with any of these statements or partially agree with them, you are likely to benefit from a session with a member of PwC's general insurance regulatory team.

  • We are well prepared for an FSA visit
  • Senior management team is briefed on what to expect
    (Key people up-to-speed on FSA objectives, approach and expectations)
  • Each member of the board can articulate the risks to the business and how these are controlled
    (Key people can give the right quality of answers and explanations)
  • We understand what the FSA is looking for

The FSA's views are heavily influenced by the results of interviews with senior managers. PwC have now worked with many firms in the sector, helping them to understand what to expect from the FSA and how to prepare for a pending visit.

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What is this FSA Visit assistance?

The FSA Visit assistance is designed to allow you to spend time (usually up to a day) with PwC to help you to put your best foot forward with the FSA.

The day can be structured around:

Briefing on what to expect

  • FSA's approach and the typical FSA visit
  • Governance, senior management arrangements and responsibilities
  • Risk management and systems & controls
  • Other common themes and issues

Mock interviews of the senior management team

  • Individual or group interviews
  • On the spot feedback
  • Pointers on any further preparatory work required

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How do I benefit from this FSA Visit assistance?

You will have the opportunity to discuss how the FSA is likely to interact with you at a pending or future visit. This will entail:

  • A robust 'FSA style' visit, interviewing selected senior managers (individually or in groups)
  • The identification of possible areas of concern and inconsistencies, allowing you to 'fix' and improve
  • Constructive feedback to allow issues to be managed / rectified (before identified by the FSA).

Normally the feedback from PwC will be provided orally during the discussions; a written record of the main issues identified and any recommendations can be provided by way of written report.

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When is this service of most value to me?

PwC's assistance will be of most value where i) you think you may receive an FSA visit at some future time (say within the next 6 months) or ii) you have already been advised of a pending visit (in which case time is of the essence to give you as much preparation time as possible).

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How do I arrange for this service?

You should contact your NU Account Manager. He / she will ensure the FSA Visit assistance service is booked for you.

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