Commercial Property Supplier Network

Loss Adjusters - Claims over £100k

Introduction

Technical Claims Services and Supplier Services have reviewed the panel of Loss Adjusters used for investigating Major Loss Property claims. With immediate effect the following adjusters only should be appointed to investigate Major Loss Property claims (both Household and Commercial) - i.e. those claims with a settlement value likely to exceed £100,000:

Cunningham Lindsey
Crawford & Company
Teceris (Capita)
GAB Robins

Claims should be allocated on an even basis, and this will be regularly reviewed.

Notification Details

Loss Adjuster contact details for notifying Major Loss property claims i.e. commercial and household claims where estimate is likely to exceed £100,000

Contact Details for notifying new claims

All instructions to be made by telephone in the first instance and follow up by fax/e.mail as necessary. There are four Loss Adjusters on the NUI panel and claim volumes are to be allocated equally.

NUI Major Loss, Loss Adjuster Notification Details

Loss adjuster and Address	Business Type	Hours	Telephone	Fax
Cunningham Lindsey National Instruction Centre Specialist Adjusting Network	Commercial and Household	Mon to Fri 8am-6pm	0121 233 6740	0121 233 6741
	Commercial and Household	Mon to Fri 6pm-8am & 24hrs Sat and Sun	029 2038 6782	0121 233 6741
Crawford & Company Corporate & Major Incident Central Intake Team (major.incident@crawco.co.uk)	Commercial and Household	24 Hours	0870 400 0445	0870 400 0446
Teceris (Capita) 40 Dukes Place London EC3A 7NH	Commercial and Household	24 Hours	0870 402 7777 (9-5) 0800 636 0000 (24 hr service)	0870 162 4566
GAB Robins GAB Robins Command Centre (corporate@gabrobins.co.uk)	Commercial and Household	24 Hours	0870 400 6805	0870 400 7083

Escalation Process

Teceris (Capita)

Region	Regional Manager	Office Phone/Mobile	Fax	E-mail Address
London / South East England	Peter Chart	0870 402 7746 Mob - 07803 857326	0870 162 4571	peter.chart@teceris.co.uk
	Andrew Homewood	0870 402 7753 Mob - 07711 118 579	0870 162 4566	andrew.homewood@teceris.co.uk
	Assistants: Nada Grubnic Jo Moore	0870 402 7747 0870 402 7717	0870 162 4571	nada.grubnic@teceris.co.uk jo.moore@teceris.co.uk
Midlands / South West England	Andrew Homewood	0870 402 7753 Mob - 07711 118 579	0870 162 4566	andrew.homewood@teceris.co.uk
Midlands / South West England	Assistant - Jo Moore	0870 402 7717	0870 162 4571	jo.moore@teceris.co.uk
North East / North West	Adrian Cartwright-Bain	0870 381 6580 Mob - 07808 734272	0870 381 6590	acb@teceris.co.uk
North East / North West	Roger Giles	0113 2444 641 Mob - 07801 022 034	0113 242 4346	roger.giles@teceris.co.uk
Scotland & Northern Ireland	Alistair Halley	0141 227 1440 Mob - 07860 922219	0207 469 5425	alistair.halley@teceris.co.uk
Scotland & Northern Ireland	Assistant - Hilda Scolin	0141 227 1440	0141 248 1215	hilda.scolin@teceris.co.uk

Cunningham Lindsey

Region	Address	Telephone/Fax	Regional Manager	Office Phone/Mobile
London	International House 1 St Katherine's Way London E1W 1UU	Tel - 020 7530 0607 Fax - 020 7488 2270	Maggie Cowing	0207 530 0649 Mob - 07770 640140
South	Brunel House 1600 Bristol Parkway North Newbrick Rd Bristol BS34 8Y	Tel - 0117 9811071 Fax - 0117 9811081	John Badcock	0117 9811071 Mob - 07880 780368
Midlands	40 Great Charles Street Birmingham B3 2LX	Tel 0121 233 6740 Fax - 0121 233 6741	John Armstrong	0121 233 6751 Mob - 07880 780731
North	Faulkner House Faulkner Street Manchester M1 4DY	Tel - 0161 237 7813 Fax - 0161 237 7829	Phil Hill	0161 237 7813 Mob - 07880 780823
Scotland	Mitchell House 333 Bath Street Glasgow G2 4ER	Tel - 0141 240 2526 Fax - 0141 847 0481	Clive Williamson	0141 352 2226 Mob - 07880 780064
Belfast	MacNeice House 75 Malone Road Belfast BT9 6SH	Tel - 02890 384 800 Fax - 02890 384 801	tbc	tbc
Commercial Team in Cardiff	Norwich Union Commercial Services Team PO Box 471 Cardiff CF10 3WJ	Tel - 02920 386 700 Fax - 02920 371 994	tbc	tbc
Specialist Adjusting Network Director	Apex Plaza Forbury Road Reading Berkshire RG1 1AX	N/A	Harry Roberts	Tel - 0118 960 7105 Mob - 07880 780870

Crawford & Company

Region	Regional Co-Ordinator	Office Phone/Mobile	E-mail Address
South	Paddy Keane	01923 471 471Mob - 07802 591184	paddy.keane@crawco.co.uk
Midlands	John Middleton	01522 540 921 Mob - 07802 591157	john.middleton@crawco.co.uk
North & Scotland	Mike Costello	0161 476 8873 Mob - 07802 591290	mike.costello@crawco.co.uk
Ireland	Brian Kelly	028 9038 8300 Mob - 07802 590970	brian.kelly@crawco.co.uk
Title	Name	Phone/Mobile	E-mail Address
Managing Director	Sarah Civil	0207 265 4334 Mob - 07802 591301	sarah.civil@crawco.co.uk
Technical Director - Major Incident	Tim Thompson	0207 265 4336 Mob - 07802 590997	tim.thompson@crawco.co.uk
Technical Director - Corporate	Mark Bass	0161 819 7902 Mobile - 07802 591289	mark.bass@crawco.co.uk

GAB Robins

Region	Regional Director	Office Phone/Mobile	Fax	E-mail Address
South East / East Anglia	Bill Redman	0208 271 3700 Mob - 07860 765690	0870 242 5103	bill_redman@gabrobins.co.uk
Midlands / South West / Wales	Andrew Brockie	0121 255 5100 Mob - 07710 635025	0870 242 5108	andrew_brockie@gabrobins.co.uk
North / Scotland / Northern Ireland	Andrew Cavan	0161 255 1200 Mob - 07801 036984	0870 242 5156	andrew_cavan@gabrobins.co.uk