Norwich Union
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Commercial Property Supplier Network

Supply Chain Fulfilment

"Managing the suppliers who repair and replace our customers' goods when they make a claim"

The role of the Supply Chain Fulfilment team is to:

  • Select suppliers
  • Supplier development
  • Performance management
  • Cost management
  • Audit
  • Customer satisfaction
  • Stakeholder management

Why NUI use's Suppliers:

  • Service improvements
  • Guaranteed work
  • Added value
  • Claim validation
  • Cost management
  • Trauma management
  • Works guaranteed and warranted therefore protection from rogue traders
  • Trauma management
  • Customer choice
  • Fraud identification
  • Supports business objectives
  • Flexibility and consistency of service
  • Specific commercial Services Level Agreements
  • Fast, responsive service
  • 24/7/365 Emergency network
  • Technical Commercial experts in specialised fields
  • Claim ownership
  • Claim status updates
  • Proven commercial expertise with blue chip clients nationwide
  • Expert commercial validation, restoration and replacement offering
  • Stringent internal supplier and NUGI performance management
  • Health and Safety adherence
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