Norwich Union
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Commercial Property Supplier Network

Chemdry

Contact Details Address
Tel 0870 0114 280 Chemdry UK Ltd (Head Office)
Colonial House
Swinemoor Lane
Beverly
North Humberside
HU17 0LS
Fax 0870 0114 281
e-mail commercial.claims@chemdry.co.uk


Operating Hours Delegated Authority
Mon to Fri 8am -10pm, Sat 9am - 10pm, Sun 9am - 4pm, £2500


Supplier Trouble Shooter
Katie Thane - 01482 677210 or 07791 836 367 katie.thane@chemdry.co.uk


Alternative excalation contact
Brian Hickling, Business Development Management - Tel: 01482 677241 or 07967 059217 brian.hickling@chemdry.co.uk

Company Turnover: Total £40m

Commercial Turnover: Total £4m

Commercial Background

Chem-Dry Restoration and Cleaning was established in 1993 as a dedicated provider of restoration and repair services to the Insurance industry operating through a Chem-Dry franchise-licensed network.

In addition to the Chem-Dry franchisees there are small but significant number of Chem-Dry owned restoration units which it is our intention to increase.

Chem-Dry UK Ltd wholly owns Concept Document & Electrical Restoration

In April 2005 Chem-Dry UK Ltd became a wholly owned subsidiary of Homeserve Plc, a major supplier of home emergency products and services to the UK insurance industry.

Some Current Commercial Clients are: Houses of Parliament, Hilton Hotel, Group, Signet group, British Gas, Perth Council, Nothumbrian Water

Commercial Expertise

In the past 18 months, Chemdry have developed and built a commercial restoration capability/service which targets the Small to Medium sized Enterprise (SME) commercial sector of the market.

During the development of the service Chemdry have identified and aimed o deliver a service specifically tailored to meet the SME and Broker requirements. An integral part of their strategy was to import knowledge from existing restoration service providers and Insurance Brokers and have recruited 3 high level Individuals to deliver this.

Chemdry's strategy is to expand its share of the commercial SME restoration market by offering a dedicated commercial service to targeted additional existing and new clients. This includes:
- Dedicated commercial claims team with individual case ownership by a fully trained claims handler
- Project Management by a Network Managers experienced in commercial claims where the loss is in excess of £5,000

Targeted franchisees and technicians who have been through intensive commercial training

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