Contact Us

Branch & Specialised Contact Details

Specialised Contacts

Professional Risks Contacts

Professional Indemnity

• Telephone: 01382 593729
• Fax: 01382 561460
• Email: (Professional Indemnity) GIPRISK@norwich-union.co.uk
• Address: PO Box 196, Technology Park, Dundee, DD1 9QL

Business Manager

• Caren Barnett
• Telephone: 01382 593621 or 07800 690 318 (Mobile).
• e-mail : caren.barnett@norwich-union.co.uk

Development Underwriter

• Roger Wallace
• Telephone: 01382 593621 or 07800 690 319 (Mobile)
• e-mail : roger.wallace@norwich-union.co.uk

Directors and Officers Liability Underwriter

• Niamh Nagle
• Telephone: 0207 6629118
• e-mail : niamh.nagle@norwich-union.co.uk
• Team e-mail: GIDO@NORWICH-UNION.CO.UK

Latent Defects

• Underwriting Manager
• Name: Graham Evans
• Telephone: 020 766 21545
• e-mail: grahamr_evans@norwich-union-insurance.co.uk
• Address: Ground floor, Dixon House, London, EC3N 3DH

Senior Underwriter

• Name: Robin Hackshall
• Telephone: 020 766 22703
• e-mail: robin_hackshall@norwich-union-insurance.co.uk
• Address: Ground floor, Dixon House, London, EC3N 3DH

Employee Dishonesty

e-mail: guarantee@norwich-union.co.uk

Technical Underwriter

• Name: Steve Rushbrook
• Telephone: 01603 687737
• e-mail: rushbrs@norwich-union.co.uk
• Address: 8 Surrey Street, Norwich, NR1 3NG

Legal Indemnities

e-mail: contingency@norwich-union.co.uk

• Name: Stuart Burley
• Telephone: 01603 841404
• e-mail: burleys@norwich-union.co.uk

Consultant

• Name: Jeremy Roper
• Telephone: 01603 684466
• e-mail: roperj@norwich-union.co.uk
• DX84900, Norwich

Bonds

e-mail: guarantee@norwich-union.co.uk

Consultant

• Name: Gerald Knights
• Telephone: 01603 683640
• e-mail: knightg@norwich-union.co.uk
• PO Box 6, 14 Surrey Street, Norwich, NR1 3NS

Standalone Travel - New and existing business

• Telephone: 0845 601 4042
• Fax: 0845 601 4045
• Address: Norwich Union Insurance Ltd, PO Box 598, Leeds, LS1 2TZ

Travel payments

Travel payments should no longer be sent to Leeds underwriting.

• Single Trip travel - Payment including policy holder name, policy number (if known) and address should be sent to brokers Commercial accounts department. Details can be found on brokers Norwich Union statements
• Annual Travel - Payment including policy holder name, policy number (if known) and address should be sent to brokers Personal Lines accounts department. Details can be found on brokers Norwich Union statements
• Debit/Credit card - Payment (plus 3 digit Credit Security Code found on the signature strip is now required for all debit/credit transactions) including policy holder name, policy number (if known) and address should be sent to brokers Collections department. Details can be found on brokers Norwich Union statements

Tapestry / High Net Worth - New and existing business

• Telephone: 0845 601 4039
• Fax: 0845 601 4043
• Address: High Net Worth Trading Unit, PO Box 1137, Southampton, SO15 2WR

Collector's Car - New and existing business

• Telephone: 01603 681019
• Fax: 01603 682074
• Address: Specialist Vehicle Unit, Freepost ANG 4244, Surrey Street, Norwich, NR1 3BR

Homework - New and existing business

• Telephone: 0845 300 2268
• Fax: 01603 687 334
• Address: Homework Team, Norfolk Tower floor 9, PO Box 6, Norwich, NR1 3NS

Boat Builders, Boat Yards and Marinas - New and existing business

Renewals use existing contacts

• Telephone: 01590 671560
• Fax: 01590 679893
• Address: Towergate Underwriting Ltd, 91/92 High Street, Lymington, SO41 9AP

Yacht & Pleasurecraft - New and existing business

Renewals use existing contacts

• Telephone: 0870 902 4031 (Underwriting)
• Telephone: 0870 902 4035 (Claims)
• Address: Sailplan Plus, Eastgate House, Eastgate Street, Gloucester, GL1 1PX

MID Helpdesk (for Unspecified Vehicle Fleet and Motor Trade Enquiries only)

• Telephone: 0161 866 4222
• Fax: 0161 866 1108

(for all other MID queries, please contact the offices as detailed above for Personal or Commercial Business)

Customer Accounts

• Telephone: 0800 068 5438
• Fax: 01738 442 725
• Address: Customer Accounts, Level 3 East, Pitheavlis, Perth, PH2 0NH

Broker Collections

• Overall troubleshooter: Richard Hiscocks
• Telephone: 01738 895 740 or 07800 690 237 (Mobile)
• email hiscocr@norwich-union.co.uk
• Level 3 East, Pitheavlis, Perth, PH2 0NH

Telephone Account Managed brokers - Pune TAM

• Team Manager: Dolly Palan
• Telephone: 01603 545668
• Team Manager: Thomas Juriakose
• Telephone: 01603 5445578

South - United Kingdon

• Team Manager: Kellie Stephens
• Telephone: 0121 6966196

West Midlands - United Kingdom

• Team Manager: Cath Robinson
• Telephone: 0121 6966028

East Midland - United Kingdown

• Team Manager: Jo Mooney
• Telephone: 0121 6966068

Pune South, West Midland and East Midland

• Team Manager: Seema Lal
• Telephone: 01603 545284

West - United Kingdom

• Team Manager: Annette Birtwistle
• Telephone: 0121 6966921

North East - United Kingdom

• Team Manager: Susi Malcolm
• Telephone: 01738 895663

Scotland - United Kingdom

• Team Manager: Ian Tinkler
• Telephone: 01738 89 5616

Pune West, North East and Scotland

• Team Manager: Vikram Chitale
• Telephone: 01603 545670

South East - United Kingdom

• Team Manager: Margery Kerr
• Telephone: 01738 8955287

North West - United Kingdom

• Team Manager: Rona MacDiarmid
• Telephone: 01738 895639

East Anglia - United Kingdom

• Team Manager: Jacqui Broddell
• Telephone: 01738 895650

Pune South East, North West and East Anglia

• Team Manager: Prashant Rudra
• Telephone: 01603 545161

London/Towergate - United Kingdom

• Team Manager: Steven Woolley
• Telephone: 01738 895660

Pune London

• Team Manager: Subhash Banerjee
• Telephone: 01603 545250

Northern Ireland - United Kingdom

• Team Manager: Arlene McVeigh
• Telephone: 02890 536458