User Guide
e-services is just one of the features on our e-broking website. It gives you direct access to Norwich Union's policy administration system for personal lines over the internet, enabling you to manage your customers' policies online via our dedicated business-to-business website.
This guide contains useful information on how to use the e-services system and should become your first port of call for any queries you may have about the system and its management.
Try our new walkthrough Guide:
- Personal Lines e-services User Guide, (4.14mb)
- Personal Lines e-services Mid term adjustment Guide
- Commercial e-services User Guide, (1.93mb)
You can also download the following demonstrations to take you through an e-services motor or travel new business quotation:
- Motor New Business Demo, (1.9mb)
- Travel New Business Demo, (2.96mb)
- Integrated Medical Screening Userguide, (673kb)
e-services system specifications
The level of technology may affect how this application runs. The following are considered the minimum requirements
- Internet explorer 5.5
- Screen resolution of 800x600
- JavaScript enabled
- Adobe acrobat version 5.1
- 56K modem or higher
