The final programme of the year is out now - to view just click on www.brokertv.tv. There is a wealth of information in December's Broker TV including reports, reviews and useful weblinks. Here's a taster of what to expect:

Weathering the storm

Recent extreme weather events have had an often devastating worldwide social and economic impact. But what will be the long-term impact on the insurance industry? In this report we examine the issues from all sides, speaking to to Dr Sebastian Catovsky, from the ABI and John Smeaton Norwich Union's Head of Property Underwriting.

Your customers are your business

All businesses need customers - not only to survive but to thrive in todays insurance market. Independent expert, Mike Rush, gives you invaluable advice on how to keep your existing customers coming back - and attract new ones. As an ex-broker Mike is aware of the issues faced by the industry and by your own business.

News

Key information on Norwich Union's latest products. In the news section, we give you more on Employee Care and Assistance and the new ebroking site. Plus there's tips for you and your customers can cope with what could be the coldest winter on record.

We always welcome your feedback on the issues you would like to hear more about in Broker TV and what you thought of this issue. Give us your views by emailing us at brokertv@norwich-union.co.uk. Broker TV is also out on CD-Rom - copies will be available before Christmas.

Published: 20/12/2005