Training
Learning and Development
This provides training and consultancy services designed to support the development of your staff and business.
Our consultants are learning and development professionals with practical experience of the insurance market. We also have access to a wide range of external consultants so that we can provide the right skills for the right solution.
We offer a broad range of learning solutions from face to face workshops to interactive on-line learning. Our on-line learning solution can also support Financial Services Authority (FSA) compliance and record keeping.
These services include:
Bespoke consultancy covering:
- Training needs analysis
- Structuring training plans
- Design and/or delivery
- Training and Development best practice
Training workshops covering new entrants to directors with subjects including:
- Sales Techniques
- Business Leadership
- Negotiations Skills
- Coaching Skills
- Conflict Management
- Technical workshops from Marine to Commercial and Personal Lines.
An on line learning package, Development Zone:
- 100 technical insurance, mandatory and soft skills courses
- Management and record keeping for staff training and development
- Leadership and Management Certificate
- Tutor lead 6 month on-line study programme
We can benefit you in a number of ways:
- Supporting FSA Compliance
- Increasing your Staff morale and motivation through on going development
- Improving customer service through well trained staff
- Increased business performance by retaining existing business and increasing/maximising new business opportunities
- New innovative and thought provoking courses keeping your staff and business up to date with latest best practices
How do you take advantage of this service?
In the first instance you should speak to your Norwich Union Account Manager. Many of the services could be included in your benefits package from Norwich Union.
If there is any other opportunity that you think we could support your business with i.e. IT/Office supplies, then you should discuss in the first instance with your Norwich Union Account Manager.
